Loyalty Program

Royal Cards

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Royal Cards Loyalty Program

We would like to invite you to the group of our regular customers

The greatest satisfaction and the nicest compliment for us is our guest who will be happy to come back to us. With these stays in mind, we have created the Luxury Card loyalty program. This program is a credit to our regular guests whose presence we value very much. We have prepared three unique cards: 
  • Guest Card
  • Gold Guest Card 
  • Company Guest Card 

We would like to invite you to the group of our regular customers
We would like to invite you to the group of our regular customers

Three ways to get the card

You can get a loyalty card in three ways:

  1. Guest Card – by asking for a card at our reception desk or asking the waiter in the restaurant. Each guest, after completing the form, can receive a card, free of charge.
  2. Gold Guest Card – the card can be received by guests whose sum of expenditure in the hotel, in the last 12 months,  amounted to at least 5,000 PLN. Concern orders up to 10 rooms. 
  3. Company Guest Card - the company card - to use for employees who are sent on a business trip. The card is not personal, is issued to a specific company

Benefits for Cardholders

Cardholders, depending on their types, receive from us special discounts and benefits.

Guest Card holders receive:

  • 10% discount on accommodation services is given directly at the hotel, by phone or e-mail
  • 5% discount on catering services in the Rezydencja Restaurant (alcohol is not included)
  • 50% discount on room service

For Gold Card holders we have prepared:

  • 15% discount on accommodation services is given directly at the hotel, by phone or email
  • 10% discount on Food & beverage In the Rezydencja restaurant (alcohol is not included)
  • Welcome drink for the card holder and accompanying person
  • Free Room Service
  • Participation in a draw in which you can win free accommodation in the Rezydencja hotel (1 x stay with breakfast buffet, a bottle of wine in greeting)

The Company Guest Card offers the benefits

  • It authorizes the employee to discounts in the amount of 5% for gastronomic services, invoiced to the company (alcohol is not included).
  • Expenses over 10,000 PLN for accommodation services: The company will receive accommodation with breakfast for free and a voucher worth 200 PLN for dinner in the Rezydencja restaurant

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